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#268593 (07.03.2023 09:36)
and
#278702 (07.12.2024 02:23).
1 | hp-doctor | |
2 | ||
3 | HP Linux Imaging and Printing System (ver. 3.22.6) | |
4 | Self Diagnse Utility and Healing Utility ver. 1.0 | |
5 | ||
6 | Copyright (c) 2001-18 HP Development Company, LP | |
7 | This software comes with ABSOLUTELY NO WARRANTY. | |
8 | This is free software, and you are welcome to distribute it | |
9 | under certain conditions. See COPYING file for more details. | |
10 | ||
11 | ||
12 | HP Linux Imaging and Printing System (ver. 3.22.6) | |
13 | Self Diagnse Utility and Healing Utility ver. 1.0 | |
14 | ||
15 | Copyright (c) 2001-18 HP Development Company, LP | |
16 | This software comes with ABSOLUTELY NO WARRANTY. | |
17 | This is free software, and you are welcome to distribute it | |
18 | under certain conditions. See COPYING file for more details. | |
19 | ||
20 | warning: calculate distro is not found in AUTH_TYPES | |
21 | ||
22 | ||
23 | Checking for Deprecated items.... | |
24 | error: This distro (i.e unknown 23) is either deprecated or not yet supported. | |
25 | The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):y | |
26 | ||
27 | ||
28 | Checking for HPLIP updates.... | |
29 | error: Failed to locate hp-upgrade utility | |
30 | ||
31 | ||
32 | Checking for Dependencies.... | |
33 | warning: 0-23 version is not supported. Using 0-0 versions dependencies to verify and install... | |
34 | ||
35 | --------------- | |
36 | | SYSTEM INFO | | |
37 | --------------- | |
38 | ||
39 | Kernel: 5.15.82-calculate #1 SMP PREEMPT Tue Dec 13 09:40:40 UTC 2022 GNU/Linux | |
40 | Host: tstc-deb | |
41 | Proc: 5.15.82-calculate #1 SMP PREEMPT Tue Dec 13 09:40:40 UTC 2022 GNU/Linux | |
42 | Distribution: 0 23 | |
43 | Bitness: 64 bit | |
44 | ||
45 | ||
46 | ----------------------- | |
47 | | HPLIP CONFIGURATION | | |
48 | ----------------------- | |
49 | ||
50 | HPLIP-Version: HPLIP 3.22.6 | |
51 | HPLIP-Home: /usr/share/hplip | |
52 | warning: HPLIP-Installation: Auto installation is not supported for 0 distro 23 version | |
53 | ||
54 | Current contents of '/etc/hp/hplip.conf' file: | |
55 | # hplip.conf. Generated from hplip.conf.in by configure. | |
56 | ||
57 | [hplip] | |
58 | version=3.22.6 | |
59 | ||
60 | [dirs] | |
61 | home=/usr/share/hplip | |
62 | run=/var/run | |
63 | ppd=/usr/share/ppd/HP | |
64 | ppdbase=/usr/share/ppd | |
65 | doc=/usr/share/doc/hplip-3.22.6 | |
66 | html=/usr/share/doc/hplip-3.22.6/html | |
67 | icon=/usr/share/applications | |
68 | cupsbackend=/usr/libexec/cups/backend | |
69 | cupsfilter=/usr/libexec/cups/filter | |
70 | drv=/usr/share/cups/drv/hp | |
71 | bin=/usr/bin | |
72 | apparmor=/etc/apparmor.d | |
73 | # Following values are determined at configure time and cannot be changed. | |
74 | [configure] | |
75 | network-build=yes | |
76 | libusb01-build=no | |
77 | pp-build=no | |
78 | gui-build=yes | |
79 | scanner-build=yes | |
80 | fax-build=no | |
81 | dbus-build=yes | |
82 | cups11-build=no | |
83 | doc-build=no | |
84 | shadow-build=no | |
85 | hpijs-install=yes | |
86 | foomatic-drv-install=yes | |
87 | foomatic-ppd-install=no | |
88 | foomatic-rip-hplip-install=no | |
89 | hpcups-install=yes | |
90 | cups-drv-install=yes | |
91 | cups-ppd-install=no | |
92 | internal-tag=3.22.6 | |
93 | restricted-build=no | |
94 | ui-toolkit=qt5 | |
95 | qt3=no | |
96 | qt4=no | |
97 | qt5=yes | |
98 | policy-kit=yes | |
99 | lite-build=no | |
100 | udev_sysfs_rules=no | |
101 | hpcups-only-build=no | |
102 | hpijs-only-build=no | |
103 | apparmor_build=no | |
104 | class-driver=no | |
105 | ||
106 | ||
107 | Current contents of '/var/lib/hp/hplip.state' file: | |
108 | [plugin] | |
109 | installed = 1 | |
110 | eula = 1 | |
111 | version = 3.22.6 | |
112 | ||
113 | ||
114 | Current contents of '~/.hplip/hplip.conf' file: | |
115 | [commands] | |
116 | scan = /usr/bin/xsane -V %SANE_URI% | |
117 | ||
118 | [fax] | |
119 | email_address = | |
120 | voice_phone = | |
121 | ||
122 | [last_used] | |
123 | device_uri = "hp:/usb/HP_LaserJet_P1006?serial=AB09P6W" | |
124 | printer_name = Hewlett-Packard-HP-LaserJet-P1006 | |
125 | working_dir = . | |
126 | ||
127 | [polling] | |
128 | device_list = | |
129 | enable = false | |
130 | interval = 5 | |
131 | ||
132 | [refresh] | |
133 | enable = false | |
134 | rate = 30 | |
135 | type = 1 | |
136 | ||
137 | [settings] | |
138 | systray_messages = 1 | |
139 | systray_visible = 1 | |
140 | ||
141 | [upgrade] | |
142 | last_upgraded_time = 1585288843 | |
143 | notify_upgrade = false | |
144 | pending_upgrade_time = 0 | |
145 | ||
146 | [installation] | |
147 | date_time = 03/07/23 09:34:48 | |
148 | version = 3.22.6 | |
149 | ||
150 | ||
151 | ||
152 | ||
153 | ------------------------- | |
154 | | External Dependencies | | |
155 | ------------------------- | |
156 | ||
157 | cups CUPS - Common Unix Printing System REQUIRED 1.1 2.4.2 OK 'CUPS Scheduler is running' | |
158 | gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.00.0 OK - | |
159 | xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - | |
160 | scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.1.1 OK - | |
161 | dbus DBus - Message bus system REQUIRED - 1.15.2 OK - | |
162 | error: policykit PolicyKit - Administrative policy framework OPTIONAL - 121 MISSING 'policykit needs to be installed' | |
163 | network network -wget OPTIONAL - 1.21.3 OK - | |
164 | avahi-utils avahi-utils OPTIONAL - 0.8 OK - | |
165 | ||
166 | ------------------------ | |
167 | | General Dependencies | | |
168 | ------------------------ | |
169 | ||
170 | libjpeg libjpeg - JPEG library REQUIRED - - OK - | |
171 | cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.4.2 OK - | |
172 | cups-image CUPS image - CUPS image development files REQUIRED - 2.4.2 OK - | |
173 | libpthread libpthread - POSIX threads library REQUIRED - b'2.36' OK - | |
174 | libusb libusb - USB library REQUIRED - 1.0 OK - | |
175 | sane SANE - Scanning library REQUIRED - 1.1.1 OK - | |
176 | sane-devel SANE - Scanning library development files REQUIRED - 1.1.1 OK - | |
177 | libavahi-dev libavahi-dev REQUIRED - - OK - | |
178 | libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9.3 OK - | |
179 | libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK - | |
180 | python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.10.9 OK - | |
181 | python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - | |
182 | python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.15.7 OK - | |
183 | python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.15.7 OK - | |
184 | python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.3.2 OK - | |
185 | python3-xml Python XML libraries REQUIRED - 2.5.0 OK - | |
186 | python3-devel Python devel - Python development files REQUIRED 2.2 3.10.9 OK - | |
187 | python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 9.4.0 OK - | |
188 | python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.6.12 OK - | |
189 | ||
190 | -------------- | |
191 | | COMPILEDEP | | |
192 | -------------- | |
193 | ||
194 | libtool libtool - Library building support services REQUIRED - 2.4.7 OK - | |
195 | gcc gcc - GNU Project C and C++ Compiler REQUIRED - 12.2.1 OK - | |
196 | make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK - | |
197 | ||
198 | --------------------- | |
199 | | Python Extentions | | |
200 | --------------------- | |
201 | ||
202 | cupsext CUPS-Extension REQUIRED - 3.22.6 OK - | |
203 | hpmudext IO-Extension REQUIRED - 3.22.6 OK - | |
204 | ||
205 | ---------------------- | |
206 | | Scan Configuration | | |
207 | ---------------------- | |
208 | ||
209 | hpaio HPLIP-SANE-Backend REQUIRED - 3.22.6 OK 'hpaio found in /etc/sane.d/dll.conf' | |
210 | scanext Scan-SANE-Extension REQUIRED - 3.22.6 OK - | |
211 | ||
212 | ------------------------------ | |
213 | | DISCOVERED SCANNER DEVICES | | |
214 | ------------------------------ | |
215 | ||
216 | No Scanner found. | |
217 | ||
218 | -------------------------- | |
219 | | DISCOVERED USB DEVICES | | |
220 | -------------------------- | |
221 | ||
222 | No devices found. | |
223 | ||
224 | --------------------------------- | |
225 | | INSTALLED CUPS PRINTER QUEUES | | |
226 | --------------------------------- | |
227 | ||
228 | ||
229 | Hewlett-Packard-HP-LaserJet-P1006 | |
230 | --------------------------------- | |
231 | Type: Printer | |
232 | Device URI: hp:/usb/HP_LaserJet_P1006?serial=AB09P6W | |
233 | PPD: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1006.ppd | |
234 | PPD Description: HP LaserJet p1006, hpcups 3.19.11, requires proprietary plugin | |
235 | Printer status: принтер Hewlett-Packard-HP-LaserJet-P1006 свободен. Включен с момента Вт 07 мар 2023 09:24:28 | |
236 | warning: /usr/share/hplip/plugin.spec file doesn't exists. | |
237 | warning: /usr/share/hplip/plugin.spec file doesn't exists. | |
238 | Required plug-in status: Installed | |
239 | error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_P1006?serial=AB09P6W | |
240 | error: Device not found | |
241 | error: Communication status: Failed | |
242 | ||
243 | ||
244 | -------------- | |
245 | | PERMISSION | | |
246 | -------------- | |
247 | ||
248 | ||
249 | ||
250 | Checking Permissions.... | |
251 | ||
252 | ||
253 | Checking for Configured Queues.... | |
254 | ||
255 | Queue(s) configured correctly using HPLIP. | |
256 | ||
257 | ||
258 | Checking for HP Properitery Plugin's.... | |
259 | Plugin's already installed | |
260 | ||
261 | ||
262 | Checking for Printer Status.... | |
263 | error: 'Hewlett-Packard-HP-LaserJet-P1006' Printer is either Powered-OFF or Failed to communicate. | |
264 | Turn On Printer and re-run hp-doctor | |
265 | ||
266 | Diagnose completed... | |
267 | ||
268 | ||
269 | ||
270 | More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html |