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#268593 (07.03.2023 09:36)
and
#278702 (07.12.2024 02:23).
| 1 | hp-doctor | |
| 2 | ||
| 3 | HP Linux Imaging and Printing System (ver. 3.22.6) | |
| 4 | Self Diagnse Utility and Healing Utility ver. 1.0 | |
| 5 | ||
| 6 | Copyright (c) 2001-18 HP Development Company, LP | |
| 7 | This software comes with ABSOLUTELY NO WARRANTY. | |
| 8 | This is free software, and you are welcome to distribute it | |
| 9 | under certain conditions. See COPYING file for more details. | |
| 10 | ||
| 11 | ||
| 12 | HP Linux Imaging and Printing System (ver. 3.22.6) | |
| 13 | Self Diagnse Utility and Healing Utility ver. 1.0 | |
| 14 | ||
| 15 | Copyright (c) 2001-18 HP Development Company, LP | |
| 16 | This software comes with ABSOLUTELY NO WARRANTY. | |
| 17 | This is free software, and you are welcome to distribute it | |
| 18 | under certain conditions. See COPYING file for more details. | |
| 19 | ||
| 20 | warning: calculate distro is not found in AUTH_TYPES | |
| 21 | ||
| 22 | ||
| 23 | Checking for Deprecated items.... | |
| 24 | error: This distro (i.e unknown 23) is either deprecated or not yet supported. | |
| 25 | The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):y | |
| 26 | ||
| 27 | ||
| 28 | Checking for HPLIP updates.... | |
| 29 | error: Failed to locate hp-upgrade utility | |
| 30 | ||
| 31 | ||
| 32 | Checking for Dependencies.... | |
| 33 | warning: 0-23 version is not supported. Using 0-0 versions dependencies to verify and install... | |
| 34 | ||
| 35 | --------------- | |
| 36 | | SYSTEM INFO | | |
| 37 | --------------- | |
| 38 | ||
| 39 | Kernel: 5.15.82-calculate #1 SMP PREEMPT Tue Dec 13 09:40:40 UTC 2022 GNU/Linux | |
| 40 | Host: tstc-deb | |
| 41 | Proc: 5.15.82-calculate #1 SMP PREEMPT Tue Dec 13 09:40:40 UTC 2022 GNU/Linux | |
| 42 | Distribution: 0 23 | |
| 43 | Bitness: 64 bit | |
| 44 | ||
| 45 | ||
| 46 | ----------------------- | |
| 47 | | HPLIP CONFIGURATION | | |
| 48 | ----------------------- | |
| 49 | ||
| 50 | HPLIP-Version: HPLIP 3.22.6 | |
| 51 | HPLIP-Home: /usr/share/hplip | |
| 52 | warning: HPLIP-Installation: Auto installation is not supported for 0 distro 23 version | |
| 53 | ||
| 54 | Current contents of '/etc/hp/hplip.conf' file: | |
| 55 | # hplip.conf. Generated from hplip.conf.in by configure. | |
| 56 | ||
| 57 | [hplip] | |
| 58 | version=3.22.6 | |
| 59 | ||
| 60 | [dirs] | |
| 61 | home=/usr/share/hplip | |
| 62 | run=/var/run | |
| 63 | ppd=/usr/share/ppd/HP | |
| 64 | ppdbase=/usr/share/ppd | |
| 65 | doc=/usr/share/doc/hplip-3.22.6 | |
| 66 | html=/usr/share/doc/hplip-3.22.6/html | |
| 67 | icon=/usr/share/applications | |
| 68 | cupsbackend=/usr/libexec/cups/backend | |
| 69 | cupsfilter=/usr/libexec/cups/filter | |
| 70 | drv=/usr/share/cups/drv/hp | |
| 71 | bin=/usr/bin | |
| 72 | apparmor=/etc/apparmor.d | |
| 73 | # Following values are determined at configure time and cannot be changed. | |
| 74 | [configure] | |
| 75 | network-build=yes | |
| 76 | libusb01-build=no | |
| 77 | pp-build=no | |
| 78 | gui-build=yes | |
| 79 | scanner-build=yes | |
| 80 | fax-build=no | |
| 81 | dbus-build=yes | |
| 82 | cups11-build=no | |
| 83 | doc-build=no | |
| 84 | shadow-build=no | |
| 85 | hpijs-install=yes | |
| 86 | foomatic-drv-install=yes | |
| 87 | foomatic-ppd-install=no | |
| 88 | foomatic-rip-hplip-install=no | |
| 89 | hpcups-install=yes | |
| 90 | cups-drv-install=yes | |
| 91 | cups-ppd-install=no | |
| 92 | internal-tag=3.22.6 | |
| 93 | restricted-build=no | |
| 94 | ui-toolkit=qt5 | |
| 95 | qt3=no | |
| 96 | qt4=no | |
| 97 | qt5=yes | |
| 98 | policy-kit=yes | |
| 99 | lite-build=no | |
| 100 | udev_sysfs_rules=no | |
| 101 | hpcups-only-build=no | |
| 102 | hpijs-only-build=no | |
| 103 | apparmor_build=no | |
| 104 | class-driver=no | |
| 105 | ||
| 106 | ||
| 107 | Current contents of '/var/lib/hp/hplip.state' file: | |
| 108 | [plugin] | |
| 109 | installed = 1 | |
| 110 | eula = 1 | |
| 111 | version = 3.22.6 | |
| 112 | ||
| 113 | ||
| 114 | Current contents of '~/.hplip/hplip.conf' file: | |
| 115 | [commands] | |
| 116 | scan = /usr/bin/xsane -V %SANE_URI% | |
| 117 | ||
| 118 | [fax] | |
| 119 | email_address = | |
| 120 | voice_phone = | |
| 121 | ||
| 122 | [last_used] | |
| 123 | device_uri = "hp:/usb/HP_LaserJet_P1006?serial=AB09P6W" | |
| 124 | printer_name = Hewlett-Packard-HP-LaserJet-P1006 | |
| 125 | working_dir = . | |
| 126 | ||
| 127 | [polling] | |
| 128 | device_list = | |
| 129 | enable = false | |
| 130 | interval = 5 | |
| 131 | ||
| 132 | [refresh] | |
| 133 | enable = false | |
| 134 | rate = 30 | |
| 135 | type = 1 | |
| 136 | ||
| 137 | [settings] | |
| 138 | systray_messages = 1 | |
| 139 | systray_visible = 1 | |
| 140 | ||
| 141 | [upgrade] | |
| 142 | last_upgraded_time = 1585288843 | |
| 143 | notify_upgrade = false | |
| 144 | pending_upgrade_time = 0 | |
| 145 | ||
| 146 | [installation] | |
| 147 | date_time = 03/07/23 09:34:48 | |
| 148 | version = 3.22.6 | |
| 149 | ||
| 150 | ||
| 151 | ||
| 152 | ||
| 153 | ------------------------- | |
| 154 | | External Dependencies | | |
| 155 | ------------------------- | |
| 156 | ||
| 157 | cups CUPS - Common Unix Printing System REQUIRED 1.1 2.4.2 OK 'CUPS Scheduler is running' | |
| 158 | gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.00.0 OK - | |
| 159 | xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - | |
| 160 | scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.1.1 OK - | |
| 161 | dbus DBus - Message bus system REQUIRED - 1.15.2 OK - | |
| 162 | error: policykit PolicyKit - Administrative policy framework OPTIONAL - 121 MISSING 'policykit needs to be installed' | |
| 163 | network network -wget OPTIONAL - 1.21.3 OK - | |
| 164 | avahi-utils avahi-utils OPTIONAL - 0.8 OK - | |
| 165 | ||
| 166 | ------------------------ | |
| 167 | | General Dependencies | | |
| 168 | ------------------------ | |
| 169 | ||
| 170 | libjpeg libjpeg - JPEG library REQUIRED - - OK - | |
| 171 | cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.4.2 OK - | |
| 172 | cups-image CUPS image - CUPS image development files REQUIRED - 2.4.2 OK - | |
| 173 | libpthread libpthread - POSIX threads library REQUIRED - b'2.36' OK - | |
| 174 | libusb libusb - USB library REQUIRED - 1.0 OK - | |
| 175 | sane SANE - Scanning library REQUIRED - 1.1.1 OK - | |
| 176 | sane-devel SANE - Scanning library development files REQUIRED - 1.1.1 OK - | |
| 177 | libavahi-dev libavahi-dev REQUIRED - - OK - | |
| 178 | libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9.3 OK - | |
| 179 | libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK - | |
| 180 | python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.10.9 OK - | |
| 181 | python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - | |
| 182 | python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.15.7 OK - | |
| 183 | python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.15.7 OK - | |
| 184 | python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.3.2 OK - | |
| 185 | python3-xml Python XML libraries REQUIRED - 2.5.0 OK - | |
| 186 | python3-devel Python devel - Python development files REQUIRED 2.2 3.10.9 OK - | |
| 187 | python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 9.4.0 OK - | |
| 188 | python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.6.12 OK - | |
| 189 | ||
| 190 | -------------- | |
| 191 | | COMPILEDEP | | |
| 192 | -------------- | |
| 193 | ||
| 194 | libtool libtool - Library building support services REQUIRED - 2.4.7 OK - | |
| 195 | gcc gcc - GNU Project C and C++ Compiler REQUIRED - 12.2.1 OK - | |
| 196 | make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK - | |
| 197 | ||
| 198 | --------------------- | |
| 199 | | Python Extentions | | |
| 200 | --------------------- | |
| 201 | ||
| 202 | cupsext CUPS-Extension REQUIRED - 3.22.6 OK - | |
| 203 | hpmudext IO-Extension REQUIRED - 3.22.6 OK - | |
| 204 | ||
| 205 | ---------------------- | |
| 206 | | Scan Configuration | | |
| 207 | ---------------------- | |
| 208 | ||
| 209 | hpaio HPLIP-SANE-Backend REQUIRED - 3.22.6 OK 'hpaio found in /etc/sane.d/dll.conf' | |
| 210 | scanext Scan-SANE-Extension REQUIRED - 3.22.6 OK - | |
| 211 | ||
| 212 | ------------------------------ | |
| 213 | | DISCOVERED SCANNER DEVICES | | |
| 214 | ------------------------------ | |
| 215 | ||
| 216 | No Scanner found. | |
| 217 | ||
| 218 | -------------------------- | |
| 219 | | DISCOVERED USB DEVICES | | |
| 220 | -------------------------- | |
| 221 | ||
| 222 | No devices found. | |
| 223 | ||
| 224 | --------------------------------- | |
| 225 | | INSTALLED CUPS PRINTER QUEUES | | |
| 226 | --------------------------------- | |
| 227 | ||
| 228 | ||
| 229 | Hewlett-Packard-HP-LaserJet-P1006 | |
| 230 | --------------------------------- | |
| 231 | Type: Printer | |
| 232 | Device URI: hp:/usb/HP_LaserJet_P1006?serial=AB09P6W | |
| 233 | PPD: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1006.ppd | |
| 234 | PPD Description: HP LaserJet p1006, hpcups 3.19.11, requires proprietary plugin | |
| 235 | Printer status: принтер Hewlett-Packard-HP-LaserJet-P1006 свободен. Включен с момента Вт 07 мар 2023 09:24:28 | |
| 236 | warning: /usr/share/hplip/plugin.spec file doesn't exists. | |
| 237 | warning: /usr/share/hplip/plugin.spec file doesn't exists. | |
| 238 | Required plug-in status: Installed | |
| 239 | error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_P1006?serial=AB09P6W | |
| 240 | error: Device not found | |
| 241 | error: Communication status: Failed | |
| 242 | ||
| 243 | ||
| 244 | -------------- | |
| 245 | | PERMISSION | | |
| 246 | -------------- | |
| 247 | ||
| 248 | ||
| 249 | ||
| 250 | Checking Permissions.... | |
| 251 | ||
| 252 | ||
| 253 | Checking for Configured Queues.... | |
| 254 | ||
| 255 | Queue(s) configured correctly using HPLIP. | |
| 256 | ||
| 257 | ||
| 258 | Checking for HP Properitery Plugin's.... | |
| 259 | Plugin's already installed | |
| 260 | ||
| 261 | ||
| 262 | Checking for Printer Status.... | |
| 263 | error: 'Hewlett-Packard-HP-LaserJet-P1006' Printer is either Powered-OFF or Failed to communicate. | |
| 264 | Turn On Printer and re-run hp-doctor | |
| 265 | ||
| 266 | Diagnose completed... | |
| 267 | ||
| 268 | ||
| 269 | ||
| 270 | More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html |
